Crane’s Mill Health Center Reviews

Have you read these reviews of Crane’s Mill?

We often receive letters, notes, and e-mails about our facility, our personnel, and the care provided to our residents. They are always heartwarming and unique, as every resident and their family has a special story to tell.

From tales of life at our community to family members’ experiences with our staff, each letter is a one-of-a-kind testament to the excellent level of care we strive to provide, the elegant environment to which we meticulously tend, and the caring hearts that we bring to work each and every day.

Click here to read reviews of Crane’s Mill.

Do you have a Crane’s Mill story of your own? Click here to send us an email—we’d love to hear from you!

Crane’s Mill Health Center: Assisted Living, Memory Support, Skilled Nursing, and Sub-Acute Rehab

Staying active as we age is paramount to leading fulfilling lives. Sometimes as we get older, we start to need some help maintaining the lifestyle we desire. That’s where the Crane’s Mill Health Center shines.

Our Health Center consists of four levels of care:
Assisted Living – a collection of studio apartments providing an elegant lifestyle with supportive care for our activities of daily living, such as bathing, grooming, and going to meals.
Memory Support – a secure area of our community with specialized staff and programming specifically designed for those with memory impairment.
Skilled Nursing – for both short- and long-term, round-the-clock senior healthcare.
Sub-Acute Rehab – short-term rehabilitation for those needed physical, occupational, speech, swallowing therapies and so much more.

Interested in learning more? Call us at 973-276-3016 or click here to send us an email to schedule a tour. In the meantime, please enjoy our video tour of the health center:

Caldwell Resident Thanks Crane’s Mill

The following appeared in this week’s edition of The Progress newspaper. To read more, be sure to check out our running “testimonials” web page.

EDITOR: I was hospitalized this past May, and needed sub-acute rehabilitation. While I did not know what to expect, I was pleasantly surprised. I arrived at Crane’s Mill and was given a nice room with a window view.

I spent nearly a month at the Health Center, and I found the staff to be very professional.

One employee in particular was especially wonderful – Pat Wilson, in the dietary department. She made me the most delicious meals, and went out of her way to insure my diet was low-salt. She had a genuine concern for all of the people and always had a smile and a kind word.

I want to thank everyone for helping me during my recovery, and would recommend the Crane’s Mill Health Center.

FRANK M.

Caldwell

Crane’s Mill Health Center Receives 5-Star Rating

Searching for a healthcare facility that provides five-star care in skilled nursing and sub-acute rehab just became easier for residents of the West Essex area.

Last month, the Centers for Medicare and Medicaid Services (CMS) awarded this highest rating, Five-Star, to the skilled nursing and sub-acute rehab units of the Crane’s Mill Health Center, located in West Caldwell.

CMS created the Five-Star Quality Rating System to help individuals, families and caregivers compare nursing homes more easily, and to identify key areas related to the quality of care. Key areas include: recent health inspections, staffing ratios, and quality measures, which encompass 11 essential areas. Those facilities that have achieved a 5-star rating are considered to deliver a quality of care significantly above average.

The Crane’s Mill Health Center consists of 132 beds, 66 of which are designated to provide skilled nursing and sub-acute care. The sub-acute rehab area of Crane’s Mill accepts direct admissions from hospitals and medical centers for Medicare beneficiaries who require short-term care. The patient does not have to live at Crane’s Mill. The remaining beds are assigned to studio apartments in the assisted living and memory care units of the Crane’s Mill Health Center.

According to Mercy Gonzales, RN, CDP, CALA, LNHA, Administrator, “Achieving a Five-Star Quality Rating is the goal of every long-term nursing facility. This award is the result of incredible teamwork from all our various areas, including admissions, rehab, nursing, housekeeping, dietary, recreation, and all ancillary areas.  I’m so proud to head up this incredible team.”

West Caldwell Resident Thanks Crane’s Mill for Efforts

The following letter appeared in a recent edition of The Progress newspaper. We were so happy and proud to read another letter touting our Health Center’s exceptional care. To see more, click here to visit our testimonials page.

While many individuals living in the area may think of Crane’s Mill as a retirement community for independent living, there is also a wonderful Health Center that is part of Crane’s Mill.

Thanks to the Health Center, I have the peace of mind knowing that my mother had another very positive experience during her rehabilitation at Crane’s Mill – and this has been her third visit within two years.

We were pleased that the medical team was always available and answered all of my questions, as well as listened to my suggestions. While we found all of the staff to be professional and caring, one of my mother’s nurses, in particular, Djemila, always had a smile on her face, and whenever I needed assistance she would say, “I can do that for you,” whether it was her job or not. She was always there to help in any way possible. She is not only a wonderful nurse, but a beautiful human being. Another employee, Pat, from the dietary department always went above and beyond to help mom with her meals and her specific diet.

As you can probably surmise, we had a very positive experience, and I wanted to commend the staff for all that they do.

Barbara B.
West Caldwell, New Jersey