Introducing Tech Support with Savvy Students

A Free Service for Crane’s Mill Residents

Crane's Mill now offers its residents tech support provided by students from James Caldwell High School

Did you know? Tech-savvy students from James Caldwell High School are now available on a weekly basis to provide our residents with assistance with their technology needs.

The service is free, and open to all Crane’s Mill residents. To make use of the service, residents are asked to fill out a tech support request form, which are available on the table outside of the Activities office.

Public computers in the library and lounges (located in Sycamore I & II and Creekside) can be reserved for tech support appointments. Students will make “service calls” to residents’ apartments if assistance is needed with immobile/connected devices (desktop computers, televisions, home phones, cable connections, etc.).

Examples of “technology” include:
Computers (desktop and laptop)
Internet
Email
Microsoft Word (word processing)
Television
Cable/Internet/Phone Connections (Verizon, Comcast)
DVD Players
Computer Programs
Cell Phones
Smart Phones (iPhone, Android, Windows Phone)
iPads
Kindle
Nook

Residents or family members with questions about the program may contact Meredith Wu, Director of Community Programming, by calling 973-276-3012, or click here to send her an email.